TERMS AND CONDITIONS of BEACH HUT HIRE
Millie’s Beach Huts, located at Southcliff Promenade, Walton-on-the-Naze. Essex.
CONDITIONS OF HIRE
- Each Beach Hut is available all year round with daily hire charges advertised on both our website and social media pages.
- Bookings times are based on the seasons and will be confirmed at the point of booking. Due to cleaning/hut security, it is not possible to flex these times and you must be fully packed and have vacated the beach hut by the closing time indicated on your booking.
- As per our seasonal opening hours, beach huts cannot be used for overnight accommodation.
- We reserve the right to refuse a booking without giving any reason.
- Whilst unlikely, we may occasionally have to make changes to your rental and reserve the right to do so. We anticipate these to be minor (such as our recent decision to change our summer opening hours or catering delivery time) and will advise you of them as soon as possible.
- We ask all guests to consider our neighbours and take the time to review the general conditions and behaviours outlined below whilst at the beach huts.
CONFIRMATION OF BOOKING
- Full payment is required to confirm the booking with bookings available up to up to 12 months in advance.
- A 50% deposit will be required for all catering bookings, with remainder payable 2 weeks in advance of your rental date.
- Both rentals and catering will not be considered confirmed until payment has been received and cleared.
- Two weeks in advance of your rental dates (subject to final payment receipt), we will send out directions to the beach hut with key collection details.
- We reserve the right to cancel a booking if full payment is not made by the due date.
CANCELLATION BY YOU OR US
- If you need to cancel, please let us know immediately and will endeavour to re-let the beach hut enabling refund for your original booking (less a £10 non-refundable fee). If cancelled two weeks pre your booking then value paid less £10 non-refundable fee, with less than two weeks notice, the full value is non-refundable.
- If the beach hut or catering is unavailable due to events beyond our control (e.g. storm damage), we will advise you of the problem as soon as we can and fully refund your money - we cannot accept responsibility for any further claims.
YOUR RESPONSIBILITIES
- You are expected to take all reasonable care of our properties. Please ensure the beach hut and all contents are left clean and tidy at the end of your stay and report any breakages or defects. We provide all cleaning products for this purpose but ask that you provide your own tea-towels. We also provide a brush for sweeping out the hut before leaving. We take great pride in looking after and cleaning our huts before any rental and would be most grateful if they could be left as originally found.
- All litter must be removed from the beach hut and surrounding site and disposed off correctly. Bin bags are provided – for ease, please do pack up your litter to take home for disposal.
- You may be liable for any damage caused to the properties during your rental beyond reasonable ‘wear and tear’. Please tell us about any damage or breakages at the end of your stay, so that we can rectify the situation. Small accidents, we can carry, but otherwise we must charge for damage and repairs. If there is a problem, please contact us during the day, so that we can try to resolve it.
- Keys must be returned to the key safe at the end of your stay. Failure to do so will result in a charge being made against you for replacement, up to a maximum of £40.
- Please ensure you hang the keys on the key shelf inside the doors as soon as you have opened the hut doors – this will ensure they do not get lost. We recommend placing the keys in the key safes at all times to ensure they are not lost whilst on the beach.
RETURN OF PERSONAL BELONGINGS
- In the event of any items being left in the properties, we will collect, pack and post the items back to you for a minimum charge of £5.
DOGS
- Where appropriate, we have provided a a hook and tie up cable in each hut for your use. Dogs must be kept under control at all times and, in particular, please minimise noise.
- Dogs are not permitted on the furniture or day beds and must not be left alone in the beach hut.
- You are expected to remove all traces (inside and outside) of your dog’s visit and to clear up after your dog when out, in particular on beaches.
- Whilst we are privileged to be on an all year round dog-friendly beach, please do look out for the signs regarding dogs on the beaches as restrictions exist on the other side of the pier (when facing pier the section of beach to the left). As you know we love our pooches and the miles of beach available to them at Walton - take time to enjoy it!
OCCUPANCY
- It is not permitted to exceed the maximum occupancy for each hut (six people inside and outside of the beach hut, this includes babies and children and we allow one small-medium dog) unless prior agreement has been given.
- Please bear in mind our decking space/any outdoor space and size of beach hut when booking to maximise your enjoyment on the day and to be considerate of neighbouring beach hut tenants. During 2015, we lost the ability to hire out two beach huts due to a licence condition change with behaviour and extra guests quoted as a reason for the change. Please help us keep our business open.
SMOKING
1. Smoking is NOT permitted within the beach hut, on its decking nor in the immediate vicinity of its neighbours Please dispose of cigarettes appropriately and responsibly (please do not bury cigarette butts in the sand at the beach, or in the gardens around the beach huts).
CANDLES AND OTHER FIRE RISK
- The lighting of matches and burning of candles, incense or similar is strictly prohibited within and around the beach huts.
- The lighting of fires or barbeques near the beach hut is strictly prohibited.
NOISE AND DISTURBANCE
- Please do ensure children are supervised around the beach huts and that no guests climb on hut roofs or throw gravel/stones onto other huts or the promenade itself.
- Please respect those around you and ensure that none of your party use other beach hut walkways/decking to move between huts. This is our most common complaint from neighbours and we ask that you pro-actively stay off other hut owners outdoor areas regardless of occupancy on the day who may find it hard to arrive and ask people to move every day when they own their own beach hut.
- No radios/cd players allowed at any of the huts.
- We politely request that all guests exercise consideration for others with their noise levels. Similarly, our lease states you must not to do anything which might cause annoyance, inconvenience, disturbance or damage to the owners or occupiers of neighbouring huts or other beach users. We will be held accountable for any guest behaviours.
- We have provided a wide range of games to enjoy but ask that no ball games are played on the decking or inside the beach hut.
LIABILITY
- Valuables should not be stored in the beach hut and we cannot be held responsible for any loss or damage to the hirer’s property.
- We do not accept liability for any damage, loss or injury to any member of your party or to your baggage, vehicles or contents unless proved to be caused by a negligent act by ourselves.
GENERAL
- We have kitted out each hut with everything you’ll need for the day. Please see our “What to Find in each Hut” document for details. Please remember to bring your own tea-towels.
- Cold water can be found in the tap at the end of each row. Water containers are provided in each beach hut. Please empty this before departing the hut (note the cold water may be turned off by the council during winter months).
- Year round toilets are located in the building opposite the pier along with baby changing facilities. There are further facilities on the pier itself near the bowling alley and you’ll find further facilities on the promenade towards Frinton which are close to Isla and open from Easter to late November. Please note all facilities for their own opening hours which may be seasonal.
- The person making the booking is responsible for the beach hut, and must accompany the party, and be over the age of 18.
- This booking is not transferable to any other person except at the discretion of Millie’s Beach Huts.
- We reserve the right for the purpose of maintenance, replenishment to enter beach hut with or without workmen at any reasonable time, even in the absence of the hirer.
- Where terms and conditions are breached during your hire (e.g. causing a disturbance, occupancy over agreed numbers), we reserve the right via any hut owner on site to ask you leave the site with no refund. We may also refuse all further bookings and inform neighbouring beach hut rentals.
COMPLAINTS PROCEDURE
- In the unlikely event of a problem, all complaints must be received before the end of the days hire to enable any issues to be resolved. Please note that no correspondence can be entered into concerning complaints made upon departure or after your return home.
Updated: 1st March 2016.
Email: [email protected]
Featured Image. The Blue Diamond Gallery
Life's A Beach Hut
Be the first to be notified of beach hut news, free stuff, release dates and special offers.
Whether you hire or own a beach hut - join me on a road trip to the beach.